At Aqua Design, your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring that it is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
When you visit or use our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, delivery address, and payment details provided during account creation, order placement, or communication with us.
Browsing Information: IP address, browser type, operating system, and browsing behavior on our site (e.g., pages visited, time spent).
Transaction Data: Details of purchases made, including product type, quantity, and order history.
2. How We Use Your Information
We use the information we collect to:
Process Orders: Ensure seamless order placement, payment, delivery, and customer support.
Improve Services: Analyze user behavior to enhance website functionality and customer experience.
Communicate: Send order confirmations, shipping updates, and promotional emails (you can opt-ot at any time).
Customer Support: Address queries, complaints, or feedback effectively.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted partners for payment processing, shipping, and order fulfillment.
Legal Requirements: Authorities or agencies if required by law to comply with legal obligations.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Improve user experience by remembering your preferences.
Analyze site traffic and performance.
Provide personalized product recommendations.
You can manage or disable cookies through your browser settings, but this may affect site functionality.
5. Data Security
We implement robust security measures to protect your personal information, including encryption, secure payment gateways, and restricted access to sensitive data. However, no online system is completely secure, and we encourage users to protect their login credentials.
6. Your Rights
As a user, you have the right to:
Access Your Information: Request a copy of the personal information we hold about you.
Update or Delete Information: Update incorrect details or request the deletion of your data (subject to legal and operational requirements).
Opt-Out: Unsubscribe from promotional emails or restrict certain data collection activities.
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: aquadesign.pk@gmail.com
Phone: +92 313 9421238
Address: 21-1-B2 Township, Lahore
At Aqua Design, we are committed to ensuring your personal information is secure and used responsibly. Thank you for trusting us with your data!
